Internet phones employ voice over Internet protocol (VoIP) technology to provide phone service and voice communication for businesses. Even though phone systems that are internet based have some conspicuous merits over the traditional phones, there are some other factors that should be put into consideration prior to the system switching. Here are the benefits of Cisco IP phone to businesses.
Unified Platform
One notable benefit of internet based VoIP phone system in comparison to analog technology is their ability to enhance convergence of technology platforms. Software applications are critical in the unification of voice, computer network and internet systems. For example, voice mail messages are transferable into emails and could be saved as data; phones in offices are usually mirrored on computers and can be put into use around the place as desktops in places with internet connection.
Mobile devices, computers and office phones can always be coordinated to function in a concert. This technology is known as integrated or unified communications and it gives greater versatility in comparison to what can be given by the traditional phone system.
Cost Savings
Phone-based internet technology allows greater saving as compared to traditional systems. First, since the internet and phone are delivered using the same cabling, costs that come with wiring a system are saved. Also, the internet-based phones do not depend on location.
This means that there is actually no difference in regards to cost and connectivity if you are making a call to another side of the world or when you are making a call to a partner within the same city. Besides, interoffice four-digit dial is able to be done anywhere since the VoIP system is part of the network; no matter the location.
Mobility
Since the invention of modular plugs in 1980s, traditional telephones started allowing their clients to move from place to place with the device with a lot of ease. When the person using it moves with it to another place, it operates with another number and according to the service provider, allows varieties of features.
Cisco IP phones will register with the central service; no matter their physical location. Because of this, users can transfer an IP phone system from location to location, one state to another or to another country and retain the same telephone number and the characteristics.
Features
Traditional telephone services enable basic characteristics, for example call waiting, caller identification and email, conference calling. According to experts, IP phones allow all these characteristics and many others that are unavailable in the traditional traditional network.
IP phones can enable one to put a call on hold and pick it up from any place with an internet connection, transfer a call to another network, divert calls that are incoming to a lot of telephones on varieties of networks, and on the same note and to deliver voice messages via e-mail.
The specific characteristics supported by IP phones differ from phone to phone and a lot need support from the VOIP service provider. Cisco IP phone is indeed a worthwhile resource in the business.