outdated software | Oui Blog

Does Your Web Host Have a Bad Reputation?

| DataBase, News | No Comments

Many individuals and businesses take their Web host for granted. After all, if you have the experience you need to run your site without help, you may never need to contact your hosting company. Add in decent prices and it’s easy to understand why you might not give host shopping much thought. However, if you’ve ever dealt with downtime, missing emails, hacking due to outdated software or trouble tickets that went ignored for weeks, you understand how important it is to research your host. Knowing a company’s reputation can save a lot of hassle.

Read Before you Buy

Sure, some people will make a big fuss because they believe the customer is always right, but if you’re seeing consistent complaints about the same issues, take note before you sign up for several years of hosting. Check out some review sites and look at the uptime, cost, services offered and reliability of each Web hosting company. Pay attention to the number of complaints, any response from the company and the date. A host that received high praise in the past could be on the receiving end of scathing criticism now.

Join in on the conversation and talk to existing customers if you’re unsure where a company currently falls on the spectrum. If your host is new or smaller, there might not be much chatter on the bigger websites. A search for “[Company Name] hosting review” can bring up third-party websites and independent blogs that can shed some light on a host.

Don’t be Afraid to ask Questions

Communicating with a host before you become a customer is a good way to get a feel for them. Do they have 24/7 support? Does the staff member on call actually have the answers to your questions? Can a host adequately explain issues previous customers have experienced?

If it annoys you when support personnel read from a script, take the time to find a company with a more personal approach. However, prompt response is about more than feeling like just another number. If you ever run into problems with a script or find your website hacked or email down, being able to contact your host is of utmost importance. If your host doesn’t have time for you in the beginning, they won’t be there when you really need them.

Take it with a Grain of Salt

People are more likely to speak up when they’ve had a bad experience, so judging a host on the number of negative reviews alone isn’t the best way to go about it. Furthermore, you should be cautious when it seems that the reviewer is affiliated with the company or otherwise compensated for writing their opinion. Finally, if you land on a review where the writer is unfamiliar with hosting, remember that the writer may just have avoided problems with the host or not have the same needs as you.

When in doubt, only go with hosts that offer a money-back guarantee, and don’t underestimate your gut feeling.

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Main Benefits Of Updating Your Business Software

| Software | No Comments

Every business owner should update the business software from time to time – this is important because new features are added on a constant basis. Besides, freshly updated software is significantly stronger in front of viruses and hacker attacks. Here you will find some of the most important benefits of updating your business software, and why you should do it on a regular basis:

Increased Productivity

Old, outdated software can run very slowly, and this is anything but time-effective for a company. Moreover, these programs also freeze constantly and can affect the overall productivity of your business. Besides, as software becomes more and more efficient with every update, it also becomes easier to use in order to store and manage files. Moreover, software update is directly linked to employee productivity – if the software works perfectly and does not freeze all of a sudden, then employees are automatically more productive.

Improved Security

As stated above, one of the main reasons why developers update their software is to make them stronger against viruses and hacker attacks. Hackers are known for attacking large corporations and causing extensive damage. In addition to affecting a company from the financial point of view, an old software can also cause massive downtime and this can affect sales and the overall credibility of the company. Updates aim to “patch” the security holes that appear in old programs, and this decreases the security issues that may arise.

New Features

Generally speaking, whenever a software is updated, it receives several new features (or the already existing features are significantly improved). Having said that, a freshly updated software can provide essential customer feedback that the company can use in its best interest. Updated point of sale business software can analyze customer behavior, filter the information and provide data about what customers like or dislike, details that are absolutely essential for the success of future marketing campaigns.

Improved Inventory Management

Updating business software has another important benefits: it allows you, as a business owner, to better manage the inventory. In other words, by updating the business software you make sure that the customers will get their products or services right when they need them. In addition to improved services and better inventory management, you can even save some money by updating the software, since you do not have to bear the cost of stocking extra inventory.

Lower Maintenance Costs

Working with a software that is out of date is considerably more expensive than using a freshly updated software. Businesses have the tendency to grow, and software must keep up with the business, otherwise this can affect the overall productivity of the business. Old software fails more often than new software, and this can overload the help desk personnel and result in increased costs in the long run. By updating business software on a constant basis, you will face lower maintenance costs over the years.

To sum up, these are 5 of the most important reasons why every business owner should take software updating into account. Updated software ensures improved security and inventory management, increased productivity, improved services and lower maintenance costs.